Articles of association between designers, human beings and technology.
We cherish the fact that people are innately curious, playful and creative. We therefore suspect that technology is not going to go away: it’s too much fun.
We will deliver value to people – not deliver people to systems. We will give priority to human agency, and will not treat humans as a “factor” in some bigger picture.
We will not presume to design your experiences for you – but we will do so with you, if asked.
We do not believe in “idiot-proof” technology – because we are not idiots, and neither are you. We will use language with care, and will search for less patronising words than “user” and “consumer”.
We will focus on services, not on things. We will not flood the world with pointless devices.
We believe that “content” is something you do – not something you are given by a person in a black T-shirt.
We will consider material end energy flows in all the systems we design, with the objective of ensuring their impact on the biosphere is neutral.
We will not pretend things are simple when they are complex. We value the fact that by acting inside a system, you will probably improve it.
We believe that place matters, and we will look after it.
We believe that speed and time matter, too – but that sometimes you need more, and sometimes you need less. We will not fill up all time with content.
Originally published in ICON magazine
Issue 404 | 2007